Title: IT Support Analyst
Pay: $33/hr
Location: Hybrid – Austin, TX
Duration: 6+ till intended conversion
No third parties. No C2C
Job Description:
Pay: $33/hr
Location: Hybrid – Austin, TX
Duration: 6+ till intended conversion
No third parties. No C2C
Job Description:
- Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations.
- Installs, configures, and troubleshoots server and non-desktop computer hardware, software, systems, and other resources in a data center or other centralized computer network setting.
- Maintains access control, data integrity, and file system security for the computer/data center environment.
- Monitors, tracks, and records system performance and utilization metrics.
- Communicates highly technical information to both technical and non-technical personnel.
- Recommends process, hardware, and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency.
- May participate in the development of information technology and infrastructure projects.
- May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
- May include company-wide, web-enabled solutions.