We are currently seeking an Onboarding Specialist for a prominent client of ours. This position is fully remote. Details for the position are as follows:
Job Description:
Qualifications:
If you are interested in hearing more about the position, please respond to this posting with your resume attached. Please forward this posting to any friends or colleagues as we do offer a Referral Bonus for any candidate hired.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy
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Job Description:
- Pay: $31.04 – 37.93/hr (W2)
- 6-month assignment with potential for extension based on performance and continued need.
- You will serve as the primary point of contact for newly signed merchants throughout the onboarding process
- Guide merchants through account setup, menu configuration, operational setup, and platform training
- Conduct onboarding calls and walkthroughs via phone, email, and video conferencing
- Coordinate cross-functionally with Sales, Operations, Account Management, and Tech Support teams to resolve onboarding issues
- Track onboarding progress and maintain accurate documentation in Salesforce and internal systems
- Support merchants through launch and first orders while ensuring a smooth onboarding experience
- Manage multiple merchant onboarding projects simultaneously while meeting activation and satisfaction goals
Qualifications:
- 2+ years of experience in merchant onboarding, customer success, account management, or related client-facing roles required
- Experience managing multiple client or merchant onboardings concurrently
- Proficiency with Salesforce, Google Workspace, and CRM/operations platforms
- Background in restaurant, food service, marketplace, SaaS, or food tech environments preferred
- Familiarity with catering operations or large-order food programs is a plus
If you are interested in hearing more about the position, please respond to this posting with your resume attached. Please forward this posting to any friends or colleagues as we do offer a Referral Bonus for any candidate hired.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy
#LI-SM2