We are currently seeking Live Operations Support for a prominent client of ours. This position is fully remote. Details for the position are as follows:
Job Description:
Qualifications:
If you are interested in hearing more about the position, please respond to this posting with your resume attached. Please forward this posting to any friends or colleagues as we do offer a Referral Bonus for any candidate hired.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy
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Job Description:
- Pay: $23.80/hr (W2)
- Full-time, 40 hours/week
- 7-month assignment through end of year with potential for extension based on performance and business need
- Multiple scheduled available; weekend availability is required
- EST hours, Mon – Fri
- PST hours, 11AM onward, Mon – Fri
- CST hours, Sat – Wed
- You will support daily operations and quality management across delivery and fulfillment workflows
- Monitor and troubleshoot fulfillment challenges before they become widespread
- Interact regularly with customers, merchants, and employees
- Execute and provide feedback on standard operating procedures and internal operational tools
- Assist with launching and supporting pilot initiatives and operational improvements
Qualifications:
- 2+ years of last-mile logistics or live operations support required
- Experience in high-visibility delivery/logistics environments such as FedEx, UPS, or similar strongly preferred
- Strong troubleshooting and problem-solving skills
- Excellent verbal communication and attention to detail
- Experience with Slack and Google Workspace preferred
- Bilingual Spanish skills are a plus
- High school diploma or GED required
- Call center backgrounds will not be considered
If you are interested in hearing more about the position, please respond to this posting with your resume attached. Please forward this posting to any friends or colleagues as we do offer a Referral Bonus for any candidate hired.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy
#LI-SM2