Strategy & Communications Process & Implementation Contractor
Foster City, CA
The Fountain Group is currently seeking a Strategy & Communications Process & Implementation Contractor for a prominent client of ours. This position is 100% Remote. Details for the position are as follows:
Contract of 9 months, with potential extensions.
Pay rate is 51/hr.
Fully Remote.
Job Description:
Responsible for designing, establishing, and leading the operational processes, digital system support, and governance for Strategy & Communications team, which includes responsibility for rolling out governance model, system capabilities readiness, and process adherence for Integrated Medical Communication Plan (IMCP) and Integrated Evidence Planning (IEP). This role ensures capabilities translate into measurable productivity improvements and durable behavior change by embedding tools into existing habits, deploying role-based training, establishing feedback loops, and coordinating rollouts across different but interconnected workstreams, including the IEP, Scientific Communication Platform (SCP) and Integrated Medical Communication Plan (IMCP).
Scientific Communication Platform and Integrated Medical Communication Plan – Core Focus- Support implementation and operational alignment of the Integrated Medical Communication Plan (IMCP) and Scientific Communication Platform (SCP).
- Assist in the operational development, implementation, and maintenance of the Integrated Medical Communication Plan (IMCP) across Global Medical Affairs.
- Coordinate strategic alignment between SCP, IMCP, IEP, and annual planning cycles, enabling a cohesive narrative from evidence generation through external communication.
- Support SCP and IMCP rollout and change management, including stakeholder onboarding, communications, and training to reinforce new ways of working.
- Support content intake, governance, and stewardship within SCP, IMCP and other workstreams to ensure accuracy, usability, and consistent adoption of each digital platform
- Coordinate timelines and stakeholders across intersecting workstreams.
- Own the operational design, implementation, and ongoing management of the Integrated Evidence Planning (IEP) process across Medical Affairs, serving as the primary operational lead and project process manager.
- Stand up and manage IEP governance forums, including agenda setting, pre-reads, documentation of decisions, and tracking of actions.
- Lead rollout and change management for IEP, including stakeholder onboarding, communications, and training.
- Translate IEP strategy into executable workflows, timelines, and deliverables.
- Maintain end-to-end visibility of IEP development and execution, proactively identifying risks and mitigation strategies.
- Partner with Strategy & Communications team, IT, Digital, and vendors to define and implement system capabilities supporting SCP, IMCP and IEP digitization.
- Serve as business owner for IMCP and IEP tools and platforms, ensuring alignment to governance and requirements.
- Develop and maintain standardized templates, workflows, and guidance within existing systems as well as the new IMCP and IEP digital solution platform.
- Oversee system rollout, training, issue resolution, and continuous improvement.
- Assist in documenting current state and defining future state digitization processes
- Gather user feedback and performance insights to drive continuous improvement of SCP, IMCP, and IEGP capabilities and user experience.
- Serve as a central coordination point across global and cross-functional stakeholders.
- Drive change management to support adoption of new processes and systems.
- Provide leadership with regular status updates, risks, and insights.
Qualifications:
- Bachelor's degree minimum required
- 6+ years of project/program management experience in pharma, biotech, or life sciences
- Strong process improvement / operational excellence mindset (e.g., Lean, Six Sigma, workflow optimization)
- Proven experience leading cross-functional initiatives in matrixed environments
- Experience implementing or rolling out systems, tools, or processes (e.g., digital platforms, workflows)
- Demonstrated ability in change management, including training, stakeholder adoption, and communication
Preferred Qualifications:
- Background in engineering (industrial, systems, process) or similar analytical discipline
- Experience with process design, governance frameworks, or operating models
- Certification or training in PMP, Lean, Six Sigma, or Agile
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