Operations Assistant

Lake County, IL

The Fountain Group is a national staffing firm and we are currently seeking an Operations  Assistant for a prominent client of ours. This position is onsite in North Chicago, IL 60064. Details for the position are as follows:
 
Duration: 6-Month Contract
Pay Rate: $29–$31/hr
Schedule: Monday–Friday, 8:00 AM – 5:00 PM (40 hours/week; OT possible)
 
Position Overview
We are seeking an Operations Assistant to support contractor onboarding, compliance tracking, and system administration for a global Control of Work program. This role focuses on data entry, training coordination, and customer support for internal teams and external contractors within an EHS-driven environment.
The position plays a key role in establishing and maintaining contractor qualification records and ensuring smooth onboarding and compliance processes across systems.
 
Key Responsibilities
  • Manage administrative setup and data entry within contractor compliance and training systems
  • Support contractor onboarding by collecting documentation, setting up accounts, and coordinating approvals
  • Provide training and guidance to contractors on system usage and compliance requirements
  • Track qualification status, training completion, and compliance deadlines within databases
  • Communicate with contractor company administrators to resolve documentation or compliance issues
  • Assist EHS teams in maintaining accurate and organized contractor records
  • Support continuous improvement of onboarding and compliance workflows
  • Maintain organized records and ensure data accuracy across systems
 
Top Required Skills
  • Strong Microsoft Office skills (especially Excel for tracking and reporting)
  • Customer service and professional communication skills
  • Data entry accuracy and attention to detail
  • Ability to learn and navigate training and compliance systems quickly
  • Organizational skills with ability to manage repetitive workflows efficiently
 
Preferred Skills (Not Required)
  • Basic project coordination or administrative project support experience
  • Familiarity with environmental health & safety (EHS) processes
  • Experience working with contractor management or onboarding systems
 
Ideal Candidate Profile
  • Highly organized with strong workflow management abilities
  • Comfortable supporting both internal teams and external contractors
  • Strong problem-solver with ability to adapt in a structured but evolving system environment
  • Able to manage repetitive tasks while maintaining accuracy and consistency
  • Interested in compliance, training, and administrative system support
 
Work Environment
  • Office-based, seated administrative role
  • Fast-paced, compliance-driven environment supporting contractor operations
  • Collaboration with EHS teams and external contractor organizations
 
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