Details for the position are as follows:
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- Rate: $70-75 an hour
- Hybrid role: 3 days onsite/ 2 days remote (remote days are Mondays+ Fridays)
- Can work Hybrid out of the following locations: Branchburg NJ, Irvine, CA, Lake County, IL or Worcester MA
- Duration: 3 Months / possibility of extension up to 1 year
- The Patient Engagement Manager within the Patient Inclusion team is responsible for leading and operationalizing innovative strategies to enhance inclusive patient engagement, leveraging digital tools (including the Client Research Collaborative (ARC) / Patient Council (PC) platform) to expand and diversify the clinical research network. The role will champion equitable trial access, deliver excellent stakeholder experiences, and drive growth of our patient community.
- Own the operational execution of patient engagement within the Research Collaborative (ARC) / Patient Council (PC) platform, including managing the inbox, responding to inquiries, curating and distributing monthly newsletters, and designing/executing patient insight surveys and development and maintenance of the overall process.
- Execute pre-defined outreach campaigns by following established schedules, using approved templates, and coordinating logistics for campaign delivery; monitor immediate feedback and report issues.
- Select, manage, and evaluate vendors for patient outreach and advertising, ensuring high-quality results and brand alignment.
- Compile monthly engagement metrics and insight data into standardized report templates, distributing reports via presentation slides to business stakeholders to inform strategy.
- Collaborate cross-functionally, liaising directly with the ARC / PC technology team to organize regular update meetings, track project action items, and ensure follow-up with cross-functional teams based on project plans set by leadership.
- Regularly update internal documentation on ARC capabilities, distribute capability summaries to relevant teams, and collect feedback for process improvements
- Share best practices and learnings across the clinical trial portfolio and external forums to advance Client's leadership in inclusive research.
- Bachelor's Degree required, Advanced degree is desirable.
- Minimum of 3-5 years of pharma-related/clinical research experience or equivalent
- 3-5 years of study or project management
- 2–3 years patient engagement or patient insight experience
#LI-KJ1
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy