Customer service

St Cloud, MN

We are a national staffing firm and are currently seeking an      Administrative Support Associate (onsite)   . This position is located in       St Cloud, MN (56303)      Details for the position are as follows:

  • Pay rate up to $22hr based on experience
  • This is an onsite role
  • 12+ months contract - (potential to extend or convert based on performance & budget).
  • Develop strong relationships with internal/external customers, vendors and jurisdictional agencies
  • Perform searches, document retrieval, document preparation and execution, filings and/or recordings at all jurisdictional levels
  • Assist internal/external customers and/or vendors with order fulfillment and problem resolution
  • Understand, demonstrate, and explain company service offerings, procedures, processes, methodologies and delivery options as well as jurisdictional requirements to customers, team members and/or vendors
  • Make well informed and timely decisions to meet client expectations and requirements
  • Make recommendations on how to improve customer satisfaction, customer retention, efficiency, revenue growth, cost savings and financial results
  • Challenge existing procedures and processes regarding the delivery of services, service offerings, and make recommendations to enhance and improve upon them with the objective of increasing team efficiencies and making overall improvements to customer and employee satisfaction
  • Assist customers, team members and/or vendors with training on all products, jurisdictional requirements and company databases using a consultative approach
  • Proficient with Microsoft Office Suite applications including Word, Excel and Outlook along with excellent data entry skills
  • Effective written and verbal communication skills along with the ability to manage and prioritize demands from multiple sources, external and internal
  • Ability to multitask and demonstrate ability to problem solve
  • Excellent analytical, organizational, time management and problem-solving skills with the ability to work in a fast-paced, high-energy environment 

If you are interested in hearing more about the position, please respond to this posting with your resume attached.

Please forward this posting to any friends or colleagues as we do offer a Referral Bonus for any candidate hired.

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