The Fountain Group is currently seeking a Desktop Analyst / Workstation Analyst for a prominent client of ours. This job is located in Cedar Rapids, IA 52401. Details for the position are as follows:
Pay Rate Range – $25 - 29/hr on W2
7 months assignment with HIGH possibility of extension
Description:
JOB SUMMARY:
Implements, supports, and maintains PC and end-user device computing technologies for local area network/wide area network (LAN/WAN), mobile, and remote connectivity. Works closely with business customers to deliver solutions that meet business needs and consults on the use of these systems.
ACCOUNTABILITIES:
Implements, supports and maintains various phases of client computing operations of low to moderate complexity, including documentation, configuration, installation, testing, distribution, training, performance monitoring and maintenance.
Works closely with end users to provide reliable client computing services, technical guidance and informal training. Creates and maintains technical documentation related to hardware/software in client computing environment as well as training materials for end users.
Evaluates requests for new and changes to existing computer workstation hardware against business needs and make appropriate recommendations.
Monitors, coordinates and completes move, add, change requests for desktop computing technologies.
Resolves technical issues escalated through Help Desk (daily and 24/7) for PC hardware, application support, connectivity and related issues. Participates in a 24/7 on-call rotation.
Participates in various IT projects to continually improve and upgrade IT technologies. Identifies, plans and implements system process improvements and efficiencies.
Plans and implements hardware upgrades; anticipates problems resulting from changes and prepares contingency plans. Monitors and maintains hardware inventory.
QUALIFICATIONS:
HSD/GED Required. Associate Degree with an emphasis in information technology or related area preferred
2 years of experience in progressively responsible PC support in a networked environment.
Administrative experience with Microsoft Windows operating systems and software, standard application packages, imaging software, profile migration techniques, client computing hardware, peripherals, and general PC troubleshooting and problem resolution
Understanding of network operating systems, LAN characteristics, network topologies, components, protocols and services such as TCP/IP, LDAP, DNS, DHCP, firewalls, and routers.
Effective interpersonal, verbal, and written communication skills.
If you are interested in hearing more about the position, please respond to this posting with your resume attached.
Please forward this posting to any friends or colleagues as we do offer a Referral Bonus for any candidate hired.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy
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Pay Rate Range – $25 - 29/hr on W2
7 months assignment with HIGH possibility of extension
Description:
JOB SUMMARY:
Implements, supports, and maintains PC and end-user device computing technologies for local area network/wide area network (LAN/WAN), mobile, and remote connectivity. Works closely with business customers to deliver solutions that meet business needs and consults on the use of these systems.
ACCOUNTABILITIES:
Implements, supports and maintains various phases of client computing operations of low to moderate complexity, including documentation, configuration, installation, testing, distribution, training, performance monitoring and maintenance.
Works closely with end users to provide reliable client computing services, technical guidance and informal training. Creates and maintains technical documentation related to hardware/software in client computing environment as well as training materials for end users.
Evaluates requests for new and changes to existing computer workstation hardware against business needs and make appropriate recommendations.
Monitors, coordinates and completes move, add, change requests for desktop computing technologies.
Resolves technical issues escalated through Help Desk (daily and 24/7) for PC hardware, application support, connectivity and related issues. Participates in a 24/7 on-call rotation.
Participates in various IT projects to continually improve and upgrade IT technologies. Identifies, plans and implements system process improvements and efficiencies.
Plans and implements hardware upgrades; anticipates problems resulting from changes and prepares contingency plans. Monitors and maintains hardware inventory.
QUALIFICATIONS:
HSD/GED Required. Associate Degree with an emphasis in information technology or related area preferred
2 years of experience in progressively responsible PC support in a networked environment.
Administrative experience with Microsoft Windows operating systems and software, standard application packages, imaging software, profile migration techniques, client computing hardware, peripherals, and general PC troubleshooting and problem resolution
Understanding of network operating systems, LAN characteristics, network topologies, components, protocols and services such as TCP/IP, LDAP, DNS, DHCP, firewalls, and routers.
Effective interpersonal, verbal, and written communication skills.
If you are interested in hearing more about the position, please respond to this posting with your resume attached.
Please forward this posting to any friends or colleagues as we do offer a Referral Bonus for any candidate hired.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy
#LI-SM2