Account Manager

Mettawa, IL

The Fountain Group is currently seeking an ­­­­­­­­Account Manager for a prominent client of ours.  This position is located in ­­Mettawa, IL (HYBRID). Details for the position are as follows:

Contract of 1-year, likely long-term extensions and/or conversion.
Pay rate: $36-38/hr.
Hybrid: 3 days onsite/2 days remote.

Serves as a liaison between the client side ad agency and brand teams. This role manages day to day agency relationships and supports the execution of projects from initiation through completion. Working closely with creative teams and external partners, the position provides strategic input and ensures materials align with brand goals, timelines, and compliance standards.

This is a strong opportunity for someone looking to deepen their pharmaceutical experience while still benefiting from an agency environment with solid work life balance. Agency experience overall is preferred, and the team does not want individuals coming directly from the client side.

Location: Mettawa (ABV1) — onsite Tues/Wed/Thurs 
Note: A degree is preferred. Contractors without degrees cannot convert.

Key Responsibilities
  • Serve as the primary contact between the internal agency and brand teams.
  • Manage day to day account and project responsibilities.
  • Assist with running projects once fully trained.
  • Maintain deep understanding of agency workflow, including kickoff, collaboration, reviews, production, and archiving.
  • Collaborate with brand teams on project briefs.
  • Recommend promotional tactics aligned with brand strategy and objectives.
  • Issue client contact reports to ensure quick and accurate communication.
  • Review creative work from concept through completion to ensure alignment with expectations, budgets, timelines, and specifications.
  • Facilitate timely communication to keep all projects on schedule and within budget.
  • Develop annual forecasts and conduct monthly financial reconciliations.
  • Track time daily and adhere to corporate financial policies.
  • Partner with creative teams on tactical project execution.
  • Ensure all work complies with brand guidelines, regulatory standards, and PromoMats processes.

Qualifications
Required / Preferred
  • Bachelor’s degree required (Master’s preferred but not required).
  • 3–4 years of account management or related experience preferred.
  • Previous ad/marketing agency or in-house agency experience needed!
  • Experience supporting and managing projects within an agency setting.
  • Understanding of product attributes, marketing strategy, target audience, market dynamics, and regulatory considerations (US and Global).
  • Strong communication skills: written, verbal, and presentation.
  • High energy, organized, and comfortable working in a fast paced, high visibility environment.
  • Ability to multitask, prioritize, and manage high-volume workflow.
  • Strong problem solving, creative-thinking, and conflict resolution abilities.
Additional Notes
  • Pharma experience is preferred but they are open to candidates without it.
  • Agency experience is important; they do not want candidates coming directly from a client side role.
  • Great fit for someone wanting to grow their pharma knowledge while staying tightly connected to agency work.

 

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