The Fountain Group is currently seeking an IT Systems Support Specialist / Lab IT Deskside Support Specialist for a prominent client of ours. This position is located in Richmond, VA 23219. Details for the position are as follows:
Pay Rate Range – $23-33/hr on W2
4.5 months assignment with possibility of extension
Job Description:
The Lab IT Deskside Support Specialist is responsible for the Windows 11 migration activities at a client's facility. Candidate must be an outgoing individual and who has experience in a deskside or Lab IT environment.
Responsiblities:
Build and maintain a working relationship with Lab Owners, IT Teams and Management.
Update the physical inventory of lab equipment, PC’s, software and any other information pertinent to the environment
Collaborates with client’s project management team to assure a seamless migration
Migrate computers and software per the PKI Windows 10 documentation
Document procedures, policies, troubleshooting and best practices
Coordinates and works with outside vendors, with migrations.
Maintain daily project related communications with the Windows 10 team
Participate in daily project scrum meetings
Listens actively and communicates promptly and effectively with users and the Windows 10 management team. Provides timely follow-up.
Escalates migration issues to the project manager.
Qualifications:
• High School Diploma or equivalent with 5 plus years’ experience in deskside support or lab IT
environment. 3+ years’ experience with an Associates or Bachelor’s Degree. Working in a Lab/R&D/Scientific/Clinical environments preferred, not required.
• Experience migrating from Windows 10 to Windows 11 rollout ideal - imaging, migrating, validating PCs and lab systems.
• Excellent customer service skills complemented by an ability to listen to and interpret client requests.
• Ability to troubleshoot Lab IT desktop technology issues.
• Strong verbal and written communication skills.
If you are interested in hearing more about the position, please respond to this posting with your resume attached.
Please forward this posting to any friends or colleagues as we do offer a Referral Bonus for any candidate hired.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy
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Pay Rate Range – $23-33/hr on W2
4.5 months assignment with possibility of extension
Job Description:
The Lab IT Deskside Support Specialist is responsible for the Windows 11 migration activities at a client's facility. Candidate must be an outgoing individual and who has experience in a deskside or Lab IT environment.
Responsiblities:
Build and maintain a working relationship with Lab Owners, IT Teams and Management.
Update the physical inventory of lab equipment, PC’s, software and any other information pertinent to the environment
Collaborates with client’s project management team to assure a seamless migration
Migrate computers and software per the PKI Windows 10 documentation
Document procedures, policies, troubleshooting and best practices
Coordinates and works with outside vendors, with migrations.
Maintain daily project related communications with the Windows 10 team
Participate in daily project scrum meetings
Listens actively and communicates promptly and effectively with users and the Windows 10 management team. Provides timely follow-up.
Escalates migration issues to the project manager.
Qualifications:
• High School Diploma or equivalent with 5 plus years’ experience in deskside support or lab IT
environment. 3+ years’ experience with an Associates or Bachelor’s Degree. Working in a Lab/R&D/Scientific/Clinical environments preferred, not required.
• Experience migrating from Windows 10 to Windows 11 rollout ideal - imaging, migrating, validating PCs and lab systems.
• Excellent customer service skills complemented by an ability to listen to and interpret client requests.
• Ability to troubleshoot Lab IT desktop technology issues.
• Strong verbal and written communication skills.
If you are interested in hearing more about the position, please respond to this posting with your resume attached.
Please forward this posting to any friends or colleagues as we do offer a Referral Bonus for any candidate hired.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy
#LI-SP1 #Zip