AR Credit and Collections Specialist

The Fountain Group is a national staffing firm and we are currently seeking an ­­­­­­­­AR Credit and Collections Specialist for a prominent client of ours.  This position is located in Tampa, FL. Details for the position are as follows:

Temp (3 months) to Permanent opportunity. 
Pay range is $23-25/hr.
Schedule: Mon-Fri: 7:30AM-4PM.

Job Description:

• Will be responsible for accurate and timely customer payment application achieved by utilizing knowledge of company products, internal processes and business relationships. This intermediate role will need to understand the full AR cycle. This position will focus on application of cash payments made by Signode customers relating to their various contracts.

• Conduct daily collection calls to customers and sales representatives.
• Communicate with both internal and external customers, while handling a consistent stream of inbound and outbound collection calls for their assigned portfolio, as well as from the collection queue.
• Communicate, as needed, with top management at the customer level and internally.
• Reconcile activity for a larger and higher profile territory of accounts that may include National Accounts, High Profile Accounts or Specialty type accounts.
• Interface with customers, Sales Representatives, Sales Managers. Notify sales personnel of potential problem accounts, blocked orders and reconciliation issues such as short pays, short ships and tax issues.
• Run aging reports and work reports to resolution for the assigned territory. This includes aging reports, unapplied cash reports, short pay reports, unapplied credit reports, aged items over 180 days and miscellaneous project related reports.
• Make calls on a daily basis, contacting customers, working with the Sales Representatives and/or Managers and escalating problem accounts to departmental management. 
• Perform daily A/R reconciliations, including processing offsets and write offs, verifying payment applications, and collaborating with sales on pricing and freight issues.
• Identify and manage Credit Risk and assign credit limits.
• Maintain credit exposure on accounts and request additional credit information as needed.
• Evaluate credit information received to assign appropriate credit limits within established parameters.

Qualifications:

• Seeking experience in full Accounts Receivable cycle, B2B commercial credit, cash application, reconciliations and / or collections with large volume, high profile accounts.

• Experience with Business to Business (B2B) would be a big plus.

• Intermediate Excel skills such as handling large datasets, working with pivot tables, formulas, or VLOOKUPs, etc.