Project Coordinator III – Internal Digital Operations
Location: North Chicago, IL
Pay Range: $38–$41/hour
Work Type: Hybrid (onsite presence required)
Primary Job Function
The International Digital Operations Project Coordinator III is responsible for implementing tactical plans to activate the internal digital communications programs.
This individual will:
- Support digital communications and content management across SharePoint and Staffbase platforms.
- Partner with internal stakeholders and external vendors to execute global internal communication initiatives.
- Maintain awareness of trends in intranet development, employee engagement, and emerging communication technologies to strengthen AbbVie’s internal digital presence.
Core Job Responsibilities
Program Execution & Project Coordination
- Develop and implement internal digital communications strategies supporting brands, functions, and affiliates.
- Lead small-scale initiatives under the direction of a Project Manager.
- Support design, implementation, and distribution of internal communications (email blasts, newsletters, intranet pages, etc.).
- Monitor intranet behavior and conduct usability studies to drive actionable insights.
- Measure platform engagement and develop strategies to increase value and adoption.
- Identify opportunities to innovate and leverage existing communication tools and capabilities.
Stakeholder & Relationship Management
- Serve as point of contact for internal communication projects.
- Build relationships with clients and stakeholders to understand business needs and co-create digital communication platforms.
- Collaborate with cross-functional teams (Commercial Operations, Legal, Regulatory, Medical Affairs, etc.) to ensure compliance and alignment.
Digital Strategy & Optimization
- Provide consultation on execution of internal digital communication strategies.
- Maintain subject matter expertise in intranet operations, internal digital tools, and best practices.
- Benchmark against industry leaders to identify digital communication improvements and opportunities.
- Partner with teams to recommend and implement programs enhancing user experience and functionality.
- Leverage analytics and technology to drive employee engagement and continuous improvement.
Minimum Qualifications
- Bachelor’s Degree in Marketing, Communications, Business, or IT (preferred)
- 3–5 years of related experience in digital communications, design, or project coordination
- 2+ years managing projects with internal/external clients
- Basic knowledge of SharePoint (O365) required
- Graphic design experience (Adobe Photoshop, Canva, or similar) preferred
- Knowledge of digital communication channels and current technology trends
Additional Requirements
- Demonstrated ability to manage multiple projects simultaneously
- Excellent written and verbal communication skills
- Strong understanding of business objectives and ability to translate them into digital strategies
- Customer service orientation with problem-solving and consultative skills
- Experience with content management systems and Microsoft Office (Excel, PowerPoint, Word)
- Ability to work independently and as part of a team
- Professionalism, accountability, and ownership of deliverables
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