Bill: $39.88
Pay: $27.50-26.59
Spread:239.9-283.3
MU:45-50%
Duration:6 months
- Manage travel, expense, and procurement functions, driving automation, and implementing best-in-class processes.
- Analyze data to derive actionable insights and implement improvements.
Grow your career and skill set by streamlining processes, enforcing policies, and fostering collaboration. The specialist plays a vital role in optimizing operations and driving efficiency within the organization.
Responsibilities
Travel, Events, Expenses (80%)
Triage & Resolve Ticketing System Requests
- Prioritize and process tickets to meet defined SLAs
- Keep HelpMe page links and information up to date
- Maintain accuracy in documentation and reporting
- Utilize automated tools to streamline
- Collaborate cross-functionally to address complex issues with timely resolutions
- Proactively identify and implement improvements to the end user experience
Enforce Travel & Expense Policy
- Monitor and enforce compliance with T&E policies, identifying and addressing instances of non-compliance through education, training, and corrective action as necessary
- Provide training and support to employees on policies, procedures, and systems to ensure understanding and compliance
- Support internal & external audits to ensure adherence to established policies
Manage TMC related Travel Requests
- Process guest invitations, group travel, VIP traveler intake, delegations
- Execute business travel-related documentation: payments, itineraries, visas, medical, legal forms, etc.
Support Offsite & Event Planning
- Monitor hotel room block system and end-to-end event activity tasks: contracts, purchase orders, deposits, payments, attendee rosters, etc.
- Partner with the Travel Manager, offsite manager(s), and events teams to optimize processes
Review & reconcile P-card Payments
- Conduct reviews of P-card payment requests for accuracy and policy compliance
- Reconcile expenses with supporting documentation to ensure proper financial tracking
- Identify and address discrepancies in a timely manner
Audit Travel
- Review Concur and Uber transactions against T&E Policy
- Identify discrepancies and policy violations via audits
- Implement controls to address and rectify discrepancies
Onboard/Exit Employees
- Facilitate a smooth onboarding experience related to T&E functions
- Manage T&E processes during employee exits to ensure policy compliance and timely resolution
Maintain Credit Cards
- Manage credit card processes, including issuance and maintenance
- Ensure timely updates and adherence to credit card policies
- Conduct reviews of credit card transactions to identify trends and areas for improvement
Procurement (10%)
Enforce Procurement Policy
- Support compliance of the procurement policy
- Support internal audits to ensure adherence to established policies
Manage Suppliers
- Initiate and execute supplier
- Manage the supplier onboarding process into the Oracle Fusion ERP system
- Collaborate to facilitate 3rd Party Risk Assessments and Security reviews via ServiceNow
- Track and perform Monthly Preferred Supplier SLA audit
Manage Purchases
- Manage Purchasing module activity: submission and approval of purchase requisitions, change orders, etc.
- Collaborate with the Accounts Payable to address invoicing, receiving, payments, and PO issues affecting S2P processes
Administer Contracts
- Handle contract agreements: SOWs, order forms, and sponsorship agreements
- Update contract records, ensuring accuracy and completeness
Transformation (10%)
Implement Automation
- Identify opportunities & ensure integration of automated systems in S2P, primarily Travel.
- Drive transformation projects in alignment with team goals.
- Communicate progress, challenges, and outcomes.
Analyze Insights
- Analyze data to derive actionable insights for T&E
- Summarize insights in concise and actionable reports for strategic decision-making
- Benchmark against industry leaders to maintain a best-in-class environment
Requirements
Work Experience
- Travel program administration
- Contract review experience
- Project management skills
- Data analysis and tool proficiency
- Adaptability and continuous learning
- Advanced written and verbal communication skills
Educational Qualifications
- Bachelor's degree in business, supply chain, or a quantitative field preferred.
- Alternatively, 4 years of proven experience in Travel Operations.
Must Haves:
Candidates must-haves to excel in the role
- Two to five years of travel and analytical experience
- Ticketing systems proficiency
- Experience with T&E tools (especially TMC)
- Strong written/verbal communication skills
- Qualitative and quantitative analytical skills
- Intermediate/Advanced Excel and Alteryx skills
- Cross-functional collaboration
- Critical thinking skills
- Managing multiple work streams in dynamic environments
Applications/Systems supported in role
- Ticketing & Issue Resolution: ServiceNow
- Travel Management: Navan, Oversee, Everbridge
- Credit Card Management: Conferma, Client Gram
- Expense Management: Concur, Forma
- Business Management: G-Suite (Email, Spreadsheet, Slides, Forms), Slack, Zoom, UIPath
- *** Applications: ***, Paper, Capture, *** Sign, DocSend, *** Dash
- Business Analytics: Oracle Analytics Cloud, Tableau, Alteryx
- Procurement & Sourcing: ScoutRFP, Globality; ERP: Oracle Fusion/Cloud (Procurement, AP, Reports & Analytics)
Core Collaboration Hours: Core Collaboration Hours (CCH) is a company-wide block for real-time collaboration. Not reserved for meetings only, CCH is for all real-time collaboration that
occurs at ***, such as live problem solving over slack or email or simultaneously working on a doc.
CCH Hours:
• Americas (NAMER): PT 9am-1pm
• Europe (EMEA) GMT 10am-12pm & 4-6pm
• Asia Pacific & Japan (APJ): GMT 9 9am-1pm
Eastern or Central Time Zone Preferences
Zone 1: High Cost
New York City metro
San Francisco metro
Seattle metro
Zone 2:
Austin (TX) metro
California (outside SF metro)
Chicago metro
Colorado
Connecticut (outside NYC metro)
Delaware
Massachusetts
New Hampshire
New York (outside NYC metro)
Oregon
Pennsylvania (outside NYC or DC metro)
Washington DC metro
Zone 3
Alabama
Alaska
Arizona
Arkansas
Florida
Georgia
Hawaii
Idaho
Illinois (outside Chicago metro)
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland (outside DC metro)
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Jersey (outside NYC metro)
New Mexico
North Carolina
North Dakota
Ohio
Oklahoma
Rhode Island
South Carolina
South Dakota
Tennessee
Texas (outside Austin metro)
Utah
Vermont
Virginia (outside DC metro)
West Virginia
Wisconsin
Wyoming