Job Description:
- Performs reagent-based or assay-based investigations to address reagent quality, performance, or compliance on-market product issues.
- Scope includes primary stains, advanced staining reagents, special stains, and bulk reagents used for automated H&E, IHC (immunohistochemistry) and ISH (in-situ hybridization) applications.
- Works collaboratively across functions including Global Operations or Manufacturing, Complaint Investigation and Resolution, Global Customer Support, Lifecycles, Product Development, Quality, Regulatory, and Global organizations.
- Reagent sustainability handles product issues, immediate supply issues.
- Interface with the hardware side as it pertains to running those assays on the platform.
- Will work with CAPAs or supporting the CAPA process- troubleshooting, root cause analysis, etc.
- The non-customer facing type of support deep in the investigation/troubleshooting aspects of resolving issues.
- Open to a recent bachelors or master’s graduate within the life sciences or someone with QC/Laboratory experience with automated equipment: PCR, ISH, IHC, tissue staining, etc.
- Contract: 2-year contract with potential for extension/conversion
- Onsite, M-F, 8am-5pm
- Pay: $30-34 hourly, depending on experience level