The Fountain Group is currently seeking a Project Manager- Salesforce Marketing Cloud (SFMC) for a prominent client of ours. This position is based in Mettawa, IL. Details for the position are as follows:
Job Title: Project Manager – Salesforce Marketing Cloud (SFMC)
Location: Mettawa, IL
Pay Rate: $47.00 - $57.00 / HR W2
Duration: Through end of 2026 - based on performance and business needs
Schedule: Monday–Friday, 40 hours/week
Work Model: Hybrid - [On site 3 days a week Mon-Wed, switching to Tu-Thur in January]
Job Summary:
We are seeking a detail-oriented Project Manager (SFMC) to join the Digital Lab team. In this role, you will oversee the day-to-day project management of 1:1 digital marketing campaigns, including CRM, email, SMS, and direct mail programs. The ideal candidate will have hands-on experience in marketing campaign management using platforms like Salesforce Marketing Cloud, and a strong grasp of project management in fast-paced, cross-functional environments.
Key Responsibilities:
Qualifications:
Preferred Skills:
Key Leadership Competencies:
Job Title: Project Manager – Salesforce Marketing Cloud (SFMC)
Location: Mettawa, IL
Pay Rate: $47.00 - $57.00 / HR W2
Duration: Through end of 2026 - based on performance and business needs
Schedule: Monday–Friday, 40 hours/week
Work Model: Hybrid - [On site 3 days a week Mon-Wed, switching to Tu-Thur in January]
Job Summary:
We are seeking a detail-oriented Project Manager (SFMC) to join the Digital Lab team. In this role, you will oversee the day-to-day project management of 1:1 digital marketing campaigns, including CRM, email, SMS, and direct mail programs. The ideal candidate will have hands-on experience in marketing campaign management using platforms like Salesforce Marketing Cloud, and a strong grasp of project management in fast-paced, cross-functional environments.
Key Responsibilities:
- Manage multiple medium to high-complexity marketing campaigns across email, direct mail, and SMS.
- Develop detailed project work plans, timelines, and deliverables; assign tasks to team members accordingly.
- Lead regular status meetings and provide updates to stakeholders; ensure accountability and progress tracking.
- Translate business requirements into functional specs for technical teams.
- Collaborate closely with internal cross-functional teams and creative agencies to deliver high-quality marketing materials on time.
- Maintain project documentation, timelines, proofing checklists, and status reports.
- Load and QA data within marketing platforms; ensure proper execution of CRM programs.
- Monitor campaign performance and proactively recommend optimizations to improve KPIs.
- Identify project risks, root causes of issues, and implement corrective actions as needed.
- Support continuous process improvement initiatives aimed at faster, better, and more cost-efficient campaign delivery.
Qualifications:
- Bachelor’s Degree in Marketing, Business, or related field (or equivalent work experience).
- 3–5 years of experience in Database Marketing, CRM, Email, or 1:1 Digital Marketing.
- Minimum 3 years of hands-on Project Management experience in a digital or marketing environment.
- Experience with Marketing Technology Platforms, preferably Salesforce Marketing Cloud (SFMC). Experience with Marketo, Adobe Marketing Cloud, or IBM Unica also considered.
- Strong communication and interpersonal skills; able to interface with creative, technical, and business stakeholders.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with Smartsheet is a plus.
- Ability to thrive in a fast-paced, dynamic environment managing multiple concurrent projects.
- Highly organized with strong attention to detail and the ability to prioritize effectively.
- Demonstrated experience capturing business requirements and collaborating with technical teams to implement solutions.
Preferred Skills:
- Digital marketing or interactive agency experience.
- General client services experience (communicating complex info across audiences).
- Familiarity with campaign analytics, reporting, and performance optimization.
- Experience recognizing and proposing system or process improvements.
Key Leadership Competencies:
- Positive, team-oriented attitude with a focus on shared deliverables.
- Builds strong cross-functional relationships to drive success.
- Learns quickly and adapts to changing conditions.
- Strives for continuous improvement and innovation.
- Supports a culture of learning and embraces new ideas.
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