Business Operations Analyst
Location: Santa Clara, CA (Onsite, 5 days/week)
Duration: 6 months, with high likelihood of extension
Pay Rate: $48.15/hour
Description
We are seeking an experienced Business Operations Analyst to join our team. This role is responsible for driving actionable insights through deep-dive data analysis, ensuring reporting accuracy, and supporting cross-functional stakeholders. A strong focus will be placed on User Acceptance Testing (UAT) of datasets and dashboards, validating data accuracy, and leveraging AI tools to scale reporting and insights.
Responsibilities
Data Quality & UAT
- Lead User Acceptance Testing (UAT) for datasets, reports, and dashboards.
- Develop and execute structured testing methods to ensure data accuracy and alignment with business needs.
- Partner with data engineering and business teams to troubleshoot and resolve data issues.
Data Analysis & Reporting
- Perform complex analysis of business data, identifying trends, anomalies, and opportunities.
- Build and maintain dashboards and reports using Tableau, SQL, and Excel.
- Apply AI tools to generate insights and automate reporting processes.
- Create new reports and dashboards as business needs evolve.
Insight Generation
- Translate data into clear, actionable insights and recommendations.
- Present data-driven stories highlighting performance drivers and opportunities for improvement.
Stakeholder Collaboration
- Work closely with stakeholders across Sales, Finance, Strategy, Marketing, and Business Operations.
- Provide analytical support, including dashboard and dataset validation, pipeline modeling, and performance reporting.
- Act as a subject matter expert on data and analytics.
Required Skills & Experience
- 4+ years of experience in data analysis, business intelligence, or business operations analytics.
- Strong SQL skills (data extraction and manipulation).
- Advanced Excel skills (pivot tables, VLOOKUPs, complex formulas).
- Experience with Tableau (building, updating, and maintaining dashboards).
- Demonstrated experience with User Acceptance Testing (UAT) for reports and dashboards.
- Ability to communicate complex data findings to both technical and non-technical audiences.
- Proven ability to deliver actionable insights and recommendations.
- Experience using AI tools (e.g., Gemini, Notebook LM, or similar) in a professional setting to generate insights or create documentation.
- Strong collaboration, communication, and problem-solving skills.
- Bachelor’s degree in a quantitative field (Business Analytics, Statistics, Economics, or related). Master’s degree preferred.
Nice to Have
- Experience with Python or R for data analysis.
- Background in sales or finance data analytics.
- Experience creating dashboards from scratch.