Pay: $20.50/hr
Start Date: 09/29/2025
Location: Phoenix, AZ
Duration: 6-month contract (potential for extension)
NO TIME OFF FOR 10 weeks ONSITE - PLEASE SCREEN AND SPECIFICALLY ASK ABOUT THANKSGIVING. They understand things happen, but they want to set the expectation that this is an onsite 10 week role before rolling to hybrid 1x a month onsite
Candidate Requirements:
- Experience: 1+ year in customer service, health insurance, call center, or medical office claims
- Preferred: 2+ years and/or experience with claim processing
- Education: High School Diploma or GED (Required). Associate’s Degree preferre
- Skills: Typing: 30-35 WPM (preferred >35 WPM). Intermediate PC proficiency. Strong communication & customer service, Bilingual (Spanish/English) highly desirable
Role Responsibilities:
- Handle inbound inquiries regarding health insurance (calls/written/in-person)
- Explain benefits, eligibility, claims, and provider networks
- Navigate internal systems and maintain accurate documentation
- Coordinate with internal departments, providers, and external parties
- Support Utilization Management functions (data entry only; no clinical decision-making)
#LI-SL2
#zip