The Fountain Group are a national staffing firm and are currently seeking a Product Complaints Specialist for a prominent pharmaceutical client of ours. This position is in Titusville, NJ. Details for the position are as follows:
Job Description:
Job Description:
- Pay: 31.75/hr.
- Length of Assignment: 5.5 months to start with potential for extension or conversion.
- The overall purpose of this position is to support quality activities for Commercial quality including controlled substance requirements, quality complaints, change control, documentation, internal audit/ supplier audits.
- Process Know Your Customer applications to purchase SPRAVATO®.
- Conduct routine data analysis for Suspicious Order Monitoring.
- Process day-to-day product quality complaint (PQC) in quality system including evaluating PQC, assigning investigation, conducting investigation, writing investigation summary. Proactively manage PQCs workflow with stakeholders to ensure all investigations are completed in a timely manner.
- Process day-to-day quality events and change control records in TrackWise/COMET system.
- Coordinate documents and procedures in truVault system and any other document management system.