Commercial Data & Analytics Product Owner

Charlotte, NC

PAY: $65-70/hour W2. Our company offers our consultants a suite of benefits after a qualification period including health, vision, dental, life and disability insurance. 
Mostly Remote role but very occaisional onsite work needed in one of the following (Charlotte, NC / Hickory, NC / Corning, NY).  

W2 Candidates only
Description
  • We are seeking an exceptional professional with strong leadership skills to join our team as Commercial Data & Analytics Product Owner.
  • You will play a pivotal role in transforming raw data into meaningful intelligence that drives our marketing, e-commerce, sales, service, and pricing strategies.
  • Your primary responsibility will be to collect, clean, and analyze large datasets from platforms such as Google Analytics, Google Tag Manager, Google BigQuery, Databricks, and Looker Studio.
  • You will develop interactive dashboards and reports that provide actionable insights to optimize marketing spend, enhance sales effectiveness, and improve customer & employee engagement.
  • In this role, you will contribute to the development and deployment of data-driven solutions for a comprehensive Customer 360 view by integrating data from various customer touchpoints, enabling personalized customer experiences and fostering stronger customer relationships by leveraging data science and machine learning technologies to address complex business challenges. You will also focus on capturing metrics to improve employee experience on the Intranet. Your technical expertise in data analytics tools, combined with your strong analytical and communication skills, will be essential in presenting data-driven recommendations to diverse stakeholders.
Responsibilities:
  • Set and execute the commercial data and analytics measurement strategy, ensuring alignment with business objectives and facilitating the continuous improvement of marketing, e-commerce, sales, service, pricing, and employee engagement initiatives.
  • Define and prioritize the data & analytics product backlog, ensuring alignment with business objectives.
  • Collaborate with stakeholders to gather and document requirements, translating them into user stories and acceptance criteria.
  • Lead the strategy and integration of a Customer Data Platform (CDP) to unify customer data across touchpoints, enabling personalized experiences and advanced segmentation.
  • Partner with business and technical teams to define and evolve the data model that supports the end-to-end customer journey, ensuring alignment across marketing, sales, service, pricing, and commerce.
  • Enable seamless data access and interoperability between commercial platforms (Salesforce.com, SAP Commerce Cloud, etc.) and Databricks, leveraging zero-copy architecture to reduce data duplication and improve performance.
  • Develop and maintain interactive dashboards and reports in Looker Studio and Tableau Cloud to track key performance indicators (KPIs) across marketing, e-commerce, sales, service, and pricing functions.
  • Contribute to the development of a unified customer view (Customer 360) by integrating data from various customer touchpoints.
  • Collect, clean, and validate large datasets from various platforms including Google Analytics, Google Tag Manager, Google BigQuery, Looker Studio, the enterprise data lake in Databricks, Salesforce, SAP Commerce Cloud, Vendavo, Marketo, etc.
Education and Experience:
  • Bachelor's degree in a quantitative field (e.g., Statistics, Mathematics, Computer Science, Economics, Engineering, Data Analytics) with a strong analytical focus. (minimum required)
  • 2+ years of experience as developer/engineer or other relevant experience
  • Proficiency in programming languages such as Python or R
  • Experience working with enterprise data lakes, preferably Databricks.
  • Solid understanding of statistical principles.
  • Understanding of employee engagement metrics, marketing principles, e-commerce operations, and sales processes.
Desired Skills
  • **Proficiency in Google Analytics (GA4 preferred).**
  • Experience with Google Tag Manager.
  • Strong skills in Google BigQuery and SQL for data querying and analysis.
  • Expertise in creating dashboards and reports using Looker Studio.
  • Familiarity with Agile project management methodologies
  • Master's degree in a relevant field (e.g., Data Science, Marketing Analytics, Business Analytics).
  • Experience with CRM platforms (e.g., Salesforce).
  • Knowledge of data governance and data quality best practices.
  • Experience in the manufacturing industry or with related data.

Who We Are:
The Fountain Group is a nationwide staffing firm with over 80 Fortune 100-500 clients. Since 2001, TFG has maintained a consistent standard of excellence, and our work is broadly recognized every year through numerous industry performance awards. Our success is a team effort.
Browse our website below for additional information on our company.
The Fountain Group
3407 W Martin Luther King Jr. Dr. Tampa, FL 33607
“We work in Life Sciences, Clinical, Engineering, IT, and more. Above all, we specialize in people.”

 

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