SWIFT Production Support Specialist

Dallas/Jersey City,

Pay is flexible, ideally 70-90/hour W2. (C2C is possible) 
This is a hybrid role, onsite work is expected in Jersey City, NJ or Dallas, TX.

Primary Responsibilities
  • Provide advanced production support and assistance to development staff in troubleshooting application issues with respect to the use of SWIFT, FIX, and Linux. Perform root cause analysis.
  • Installation, configuration, maintenance, debugging and resolving SWIFT Alliance product implementations and FIX (Appia, TradeScope, QuickFIX) on Linux. Maintain stability of the production environment.
  • Provide immediate support for production SWIFT Alliance implementations and Appia, QuickFIX software instances.
  • Participate in weekend on-call support rotations.
  • Work with development staff and teammates to architect implementation and support solutions.
  • Use of Jira, Bit Bucket, Ansible for project and software management.
  • Provide support for weekend implementations and Disaster Recovery tests.
  • Manage patching, upgrades and other various infrastructure operations on SWIFT and FIX servers.
  • Create and maintain clearly detailed system documentation and diagrams to be used as job aids and knowledge transfer material. Provide cross-training to team members.
  • Analyze system performance and capacity statistics. Provide recommendations.
  • Maintain, author and debug administrative utilities using shell programs (bash, perl).
  • Conformance to DTCC Incident, Change and Problem management policies and procedures.
  • Work both independently and in a Team as an energetic team member.
  • Lead, provide and implement automated solutions.
  • Recommend process and technological changes.
  • Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately.
  • Effectively complete complex projects and installations within aggressive time frames and budget parameters.
  • Identify, define, and implement observability patterns across the SWIFT ecosystem our team maintains.
Qualifications:
  • Bachelor's degree, preferably in Computer Science or Engineering.
  • Minimum of 8 years of related experience with SWIFT and FIX platforms.
  • Strong knowledge of SWIFT Alliance Access products and Client Appia, Open-source QuickFIX.
  • Experience in supporting high volume SWIFT ISO 20022 traffic.
  • Working knowledge SWIFT messaging platforms
  • Good knowledge of SWIFT Alliance message routing
  • Good administrator knowledge of Linux and networking with good command over any scripting language such as Shell, Perl, Python, etc.

Who We Are:
The Fountain Group is a nationwide staffing firm with over 80 Fortune 100-500 clients. Since 2001, TFG has maintained a consistent standard of excellence, and our work is broadly recognized every year through numerous industry performance awards. Our success is a team effort.
Browse our website below for additional information on our company.
The Fountain Group
3407 W Martin Luther King Jr. Dr. Tampa, FL 33607
“We work in Life Sciences, Clinical, Engineering, IT, and more. Above all, we specialize in people.”

 

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