Job Description:
- Menu Operations Associate to support our menu UI features. You'll be focused on updating and tracking item quality across the restaurant marketplace.
- Analyze menu performance metrics (e.g., item sales, margins, customer preferences) to inform pricing and product mix strategies.
- Reviewing Menu Data and enhancing with additional tags / metadata
- Implementing bulk menu update processes including photos and menu item changes at scale
- Performing informational interviews with Merchants and Customers to better understand their menu problems and experience with our menu features to improve our products
- Streamlining processes when optimizations are available Creation of Go-to -Market materials to educate Merchants about new features (ex: pitch decks)
- Utilize Excel, SQL, and business intelligence tools to create reports and dashboards tracking menu performance.
- Ability to use communication and collaboration tools like Slack, Zoom, Google Sheets in addition to internal systems
- Ability to learn and execute on multi-step processes such as menu creation, onboarding set up etc
If you are interested in hearing more about the position please respond to this posting with your resume attached or contact me at T.gillitzer@TheFountainGroup.com